How to Manually Recalculate Points

Welcome to our guide on how to easily and manually recalculate points for all users

Why Recalculate Points?

Recalculating points can be necessary for a variety of reasons. Some examples include:

A user is complaining that their points do not match what they think it should
A database backup was just restored
The server crashed while some users were logging their attendance

Make sure you're logged in as admin

If you are an admin, first log into your admin account.

Step 1: Go to the Admin Tools Page

From any page, select the "Admin Tools" tab to proceed.

If you do not see this option, it means your account is not an admin account. Contact an administrator if you believe this is a mistake.

Step 2: Scroll to the Bottom and Open the "Recalculate Points" Drop Down Menu

Under the "Maintenance" Section in admin tools, select the "Recalculate Points" drop down.

Closed recalculate points drop down

After selecting this drop down, it should look like this:

Opened recalculate points drop down

Step 3: Select the "Recalculate Points" Button

To complete the recalculation according to the current database, select the blue recalculate points button.

After pressing this button, you should be all done! The page will refresh, and you should get a green success message at the top that looks like this:

success message after recalculating points

Congratulations! You've successfully recalculated points!

Troubleshooting

If you encounter any issues during point recalculation, here are a few tips:

Ensure you're signed in to the correct Google account.
Check your internet connection.

For any further assistance, please don't hesitate to reach out to an app administrator for assistance.