Admin: How to Manage Awarded Points

As an admin, managing non-event points is crucial for maintaining the integrity and motivation within the platform. Follow these steps to manage points awarded to users.

Step 1: Accessing the Admin Tools Page

Navigate to the Admin Tools section on your dashboard.

Dashboard Admin

Step 2: Open Manage Awarded Points

In the Admin Tools, click on the Manage Awarded Points dropdown in the Manage Non-Event Points Section.

Dropdown points

Step 3: Search for a User

Enter the user's email in the search field to find the user whose points you want to manage.

Step 4: Adjusting Points

Click on Manage Points below the text field to edit their points.

Adjust manage points

Editing Points

In the points management window, you can:

Edit the number of points awarded.
Change who awarded the points.
Modify the description of the point award.
Delete a point record if necessary.

Make sure to click Save Changes after making adjustments.

Save Manage points

Remember to save all changes before exiting the management window to ensure all adjustments are properly recorded.

Troubleshooting

If you have trouble viewing events or announcements:

Refresh the page to see the most recent updates.
Check your internet connection.
If issues persist, contact our support team for assistance.

For any further assistance, please don't hesitate to reach out to an app administrator for assistance.